We are watching the evolving guidelines from the CDC and hoping we can all do our part at this critical time for our country.
During this time, we plan to continue to serve our clients with the highest quality service possible while also protecting our staff so that they and their loved ones remain healthy. Starting today, our staff will begin working remotely from their homes. Thankfully, the technology required to accomplish this was put in place years ago, so we expect this to work seamlessly. Also, we are closely monitoring any IRS updates regarding deadlines and will provide you with the most up to date information as soon as it becomes available.
Those of you who are completely paperless should have no problem delivering your tax documents to us from the comfort of your homes either through our portal, which can be accessed here, or via email to email@example.com.
For those times where there is no easy digital alternative for tax documents, we have developed the following protocols that we ask you to use:
- Mail documents to the following address:
The Anderson Group, PC.
2915 Hunter Mill Rd Suite 1
Oakton, VA 22124
- Drop off documents in the mail slot in our door (we have two doors; the one on the left has the mail slot), or
- Fax documents to 703-281-4914
Our phones are set to forward on to cell phones, but since not all of us have tested this feature yet, they will be often be answered by voicemail. If you leave a message for a member of our staff, they will receive an email with a recording of your voicemail attached. As a result, we will be able to respond in a timely manner to any questions and service requests left on voicemails. Emailing may be preferable during this time because it allows you to copy more than one employee, and may lead to a more rapid response, but both options are available.
We will return our staff to the office when it appears safe to do so. In the meantime, we will manage our client meetings via webinars, phone calls, or postponing until we reopen.
Please do not hesitate to reach out. That is what we are here for!